Before you start playing, take a moment to read through Gempak98's terms of use. This document outlines your rights and responsibilities as a member of our entertainment platform.
A summary of the six most important things you need to know before using the Gempak98 platform.
Only individuals aged 18 and above are eligible to register and use the Gempak98 platform. Account registration is free and limited to one account per person.
All financial transactions are processed through official Gempak98 channels. Deposits are credited within minutes and withdrawals are processed within 5–15 minutes after approval.
Every bonus and promotion is subject to the specified wagering requirements. Gempak98 is committed to displaying all bonus terms clearly and transparently with no hidden conditions.
You are fully responsible for the security of your password and all activity within your account. Gempak98 will never request your login credentials through any channel.
Fraud, bot software usage, money laundering and bonus abuse are strictly prohibited activities and will result in immediate account suspension.
Gempak98 reserves the right to update these terms and conditions from time to time. Members will be notified via in-platform notifications, and continued use of the platform constitutes acceptance of the latest terms.
Please read these Terms and Conditions carefully in full. By registering or using the Gempak98 platform, you agree to be bound by all terms stated herein. If you do not agree with any part of these terms, please discontinue use of the platform.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and Gempak98 ("Platform", "Us") regarding the use of the online entertainment platform at gempak98.app and all related services.
By accessing the Gempak98 website, downloading our mobile app, registering an account, or using any part of this platform, you confirm that you have read, understood, and agreed to comply fully with these Terms. This acceptance takes effect on the date your account is registered.
Gempak98 operates as an online entertainment platform offering a wide range of digital games including slots, table games, live games, and other categories. The platform operates under a valid international license and complies with industry standards set by accredited regulatory bodies.
These Terms may be amended at any time at Gempak98's sole discretion. Any material changes will be communicated to members via in-platform notification at least 7 days before taking effect. Continued use of the platform after the notification period constitutes acceptance of the updated terms.
To register and use the Gempak98 platform, you must meet all of the following eligibility requirements:
Each individual is only permitted to hold one (1) active account at any one time. Multiple account registrations are strictly prohibited and will result in the closure of all related accounts along with the forfeiture of any credit balance.
Gempak98 reserves the right to request identity verification (KYC — Know Your Customer) at any time to ensure the accuracy of the information provided. The KYC process involves submitting a valid identity document such as a national ID, passport, or driver's license. Withdrawals may be held until the KYC process is successfully completed.
You are solely responsible for keeping your account username and password secure. Any activity that occurs within your account is considered to have been performed by you, unless you promptly report unauthorized access to the Gempak98 support team.
Gempak98 supports a wide range of local Malaysian payment methods for members' convenience. All financial transactions are processed through secure payment channels encrypted with 256-bit SSL technology.
Accepted deposit methods:
The minimum deposit is RM 10 and credited to your account within 1–5 minutes after successful payment verification. Gempak98 does not charge any processing fees on member deposits.
For withdrawals, the minimum withdrawal amount is RM 30. Approved withdrawal requests will be processed within 5–15 minutes. Gempak98 processes withdrawals 24 hours a day, 7 days a week, including public holidays. First-time withdrawals from a new account may require additional KYC verification.
Deposited funds must be used for gaming activity on the Gempak98 platform. Gempak98 reserves the right to decline withdrawal requests suspected of being linked to money laundering or fraud. All such cases will be reported to the relevant authorities.
Gempak98 offers a variety of bonuses and promotions for both new and existing members. All bonuses are subject to specified wagering (rollover) requirements that must be met before any withdrawal is permitted.
General bonus principles at Gempak98:
All bonus wagering requirements are calculated based on the bonus amount received unless stated otherwise. For example, a RM 50 bonus with a 20x wagering requirement means a total wager of RM 1,000 must be placed before withdrawal is permitted.
Certain games may be excluded from contributing towards bonus wagering requirements or may contribute at a different rate. The list of eligible games and their respective contribution rates is available on the relevant promotion terms page.
All games available on Gempak98 use RNG (Random Number Generator) technology that has been independently verified by accredited auditing bodies. This ensures that every round outcome is completely random and cannot be influenced or manipulated by any party.
The RTP (Return to Player) value for each game is set by the respective game provider and displayed in the game information. Gempak98 does not alter the RTP values set by providers.
In the event of a technical disruption or system failure during a gaming session, Gempak98 will endeavour to resolve the situation fairly based on available system records. In cases where a game outcome cannot be determined with certainty due to the disruption, the affected round may be voided and the wager refunded.
Gempak98's system decisions are final in all cases involving disputes over game outcomes. However, we encourage members to contact customer support if they have any concerns or are unsatisfied.
Gempak98 members are strictly prohibited from engaging in the following activities. Any violation will result in immediate account closure and forfeiture of all remaining funds:
Gempak98 uses an advanced monitoring system that operates around the clock to detect any suspicious activity. All confirmed fraud cases will be reported to the relevant authorities, and legal action may be taken against those involved.
Members may close their Gempak98 account at any time by contacting our customer support team. Before closing, please ensure all eligible funds have been withdrawn, as any remaining balance after account closure cannot be recovered.
Gempak98 reserves the right to suspend or close any member's account without prior notice if:
In cases where an account is suspended due to fraud or a terms violation, Gempak98 reserves the right to hold all funds in the account pending further investigation. Members who believe their account has been suspended unfairly may submit an appeal through our customer support channels.
Gempak98 takes member privacy very seriously. All personal information collected during registration and platform use is protected with 256-bit SSL encryption and stored on secure servers with strict access controls.
Your personal information will not be sold, rented or shared with third parties for marketing purposes without your consent. Gempak98 will only share information required by payment processors to facilitate financial transactions, and with authorities when required by law.
For more details on how we handle your personal data, please refer to Privacy Policy which forms part of this agreement.
The Gempak98 platform is provided "as is" and "as available". While we strive to keep the platform running without interruption, Gempak98 does not guarantee that the service will always be free from errors, disruptions or security vulnerabilities.
To the extent permitted by applicable law, Gempak98 is not liable for:
Gempak98 encourages all members to play responsibly and within their financial means. If you feel that your gaming activity is affecting your daily life, please visit the Responsible Gaming for guidance and support.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, the Gempak98 customer support team is always ready to assist you.
You can reach us through:
For formal complaints, please submit your complaint in writing via email, stating your account number, complaint details and any relevant supporting documents. We are committed to responding to all formal complaints within 3 business days.
These Terms and Conditions are governed by international law applicable to licensed online entertainment platforms. Any dispute that cannot be resolved through customer support channels will be referred to a recognised independent arbitration body.
Register a free account now and explore over 500 games plus exciting promotions waiting for you at Gempak98.