Your privacy is not merely a legal obligation to us — it is a responsibility we genuinely care about. Get a clear understanding of how gempak98 collects, uses and protects the personal information of every member.
Six core principles that form the foundation of Gempak98's approach to protecting member privacy.
All data transmitted between your device and gempak98's servers is encrypted using 256-bit SSL protocol — the same security standard used by Malaysian banking institutions.
Gempak98 has never and will never sell, rent, or trade member personal data to any third party for marketing purposes without your explicit consent.
Member data is stored on dedicated servers protected by multi-layered firewalls, strict access controls, and round-the-clock security monitoring.
As a gempak98 member, you have the full right to access, update or request the deletion of your personal data at any time through our customer support channels.
The Gempak98 privacy policy is drafted in compliance with Malaysia's Personal Data Protection Act (PDPA) and internationally recognised data protection standards.
In the event of any security incident involving your data, gempak98 is committed to notifying affected members within 72 hours through your registered communication channel.
This Privacy Policy explains how Gempak98 collects, uses, discloses and protects your personal information when you use our platform. By registering or continuing to use Gempak98 services, you agree to the practices described in this policy.
Gempak98 ("we", "Platform") respects the privacy of every individual who uses our services. This Privacy Policy is designed to provide full transparency on how we handle your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and relevant international standards.
We believe that trust is the foundation of a strong relationship between a platform and its members. That is why we do not merely comply with legal requirements — we go further by applying industry best practices to every aspect of handling your personal data.
This policy applies to all users of the gempak98.app website, the Gempak98 mobile app, and all related services we offer. If you have any questions about this policy, our team is ready to assist you through the available customer support channels.
Gempak98 collects personal information strictly as required for platform operations and to deliver the best service to our members. The following are the categories of data we collect:
| Data Categories | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, IC number, date of birth | Identity verification (KYC) and compliance |
| Contact Information | Email address, phone number | Account communications and notifications |
| Financial Information | Bank account number, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Platform security and improvement |
| Usage Data | Game history, login records | Analytics and responsible gambling compliance |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive information such as biometric data, health information or religious beliefs unless required by law.
Every piece of information we collect is used for a clear and lawful purpose. gempak98 uses your personal data for the following purposes:
Gempak98 does not use your personal data for any purpose unrelated to platform operations without first obtaining your explicit consent.
Gempak98 does not sell, rent, or trade your personal data. However, there are certain situations where we need to share information with specific parties to ensure the platform operates smoothly:
All third parties who receive your data are required to comply with data protection standards no less stringent than our own. gempak98 conducts thorough due diligence on every partner before any data sharing is permitted.
Gempak98 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality of some Gempak98 platform features.
Protecting your personal data is gempak98's highest priority. We implement multiple layers of technical and organizational security controls to prevent unauthorized access, data loss or disclosure:
While we implement best-in-class security measures, no system is completely immune. We encourage you to take personal precautions as well, such as using a strong password and never sharing your login credentials with anyone.
Under Malaysia's PDPA and our policy, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you
Update or correct inaccurate or outdated data
Request data deletion when there is no longer a legitimate need to retain it
Object to the processing of your data for direct marketing purposes
Receive your data in a machine-readable format
Request that the processing of your data be restricted under certain circumstances
To exercise any of the rights above, please contact the gempak98 customer support team. We will process your request within 14 working days. Please note that some requests may be subject to identity verification beforehand.
Gempak98 retains your personal data only for as long as necessary to fulfil the purpose of collection, or as required by law. The following are our data retention guidelines:
When data is no longer needed and there is no legal obligation to retain it, Gempak98 will securely delete or anonymise the data using industry-recognised methods.
Gempak98 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements.
When we make material changes to this policy, we will:
Continued use of the gempak98 platform after the effective date of any policy change is considered acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account before the effective date.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:
We are committed to responding to all privacy-related inquiries within 5 business days. For more complex complaints requiring further investigation, we will keep you informed of the progress within 14 business days.
If you believe that gempak98 has not handled your personal data appropriately, you have the right to lodge a complaint with the Malaysia Personal Data Protection Department or the relevant regulatory authority.
Gempak98 takes your privacy seriously. Register now and enjoy over 500 games with guaranteed security.